FAQ

Please have a read to see if your query is covered before reaching out to support

CAN I CANCEL MY ACCOUNT AT ANY TIME?

Yes of course you can!

Got to YOUR PROFILE and find the DELETE MY PROFILE link under the green save button.

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DO YOU USE MY DATA FOR ANYTHING OTHER THAN ME USING THIS SITE?

No, absolutely not.

The only personal data we are asking you for now is your name and email address. We will never share it or sell it. It's YOUR data.

We do have google analytics and hot jar set up to learn how you all use the site so we can improve your user experience. But this data is anonymous.

As the site evolves and we need to collect more of your personal and work data, we will be in touch directly with you to give you details ...and to offer you the chance to opt in and opt out.

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I FOUND A MISTAKE ON THE SITE. HOW CAN I LET YOU KNOW ?

You can use the CONTACT FORM We really appreciate being told where there’s errors we’ve missed.

We also have some spots open for the USER DEVELOPMENT CREW who are helping us build the system and in return get a free lifetime subscription... nice!

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I CAN’T FIND THE INFO I’M LOOKING FOR ON THE SITE. CAN YOU HELP ME?

You can use the CONTACT FORM We really appreciate being told where there’s critical artist info missing. We’ll get back to you quickly with an answer just for you… and then we’ll add it to the site.

We also have some spots open for the USER DEVELOPMENT CREW who are helping us build the system and in return get a free lifetime subscription... nice!

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I'VE GOT SOME REALLY GOOD IDEAS FOR YOU TO MAKE THE SITE BETTER. HOW CAN I CONTACT YOU?

You can use the CONTACT FORM We appreciate all ideas and questions.

We also have some spots open for the USER DEVELOPMENT CREW who are helping us build the system and in return get a free lifetime subscription... nice!

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I HEARD THERE'S A SPECIAL USER DEVELOPMENT CREW. HOW CAN I JOIN?

You can use the CONTACT FORM

This crew is helping us build the system and in return get a free lifetime subscription... nice! It’s a commitment.

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I HEARD THERE ARE FREE WEB CONFERENCE VIDEO GROUP SESSIONS WITH ADVICE & INFO SHARING. WHERE? HOW?

Yes! We love these.

Space is limited and we do it on a fair basis of "first come, first served".

Use the CONTACT FORM to get yourself on the short list.

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HOW CAN I CHANGE MY PROFILE PIC?

Go to your YOUR PROFILE and change it there.

Watch out that your browser doesn’t autofill your email and password because then you’ll need to confirm your password.

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